Returns

 

Easy Returns, Stress-Free Shopping

 

We want you to love every Modern + Chic purchase. If something isn’t quite right, we’re happy to help make it right.

Eligible items can be returned for store credit, so you can easily choose something you love instead.

If your order isn’t perfect, we make returns simple.

✔ Returns accepted within 14 days
✔ Fast store credit issued by email
✔ Friendly support if you need help

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Returns at a Glance

Policy

Details

Return Window

Start your return within 14 days of delivery

Condition

Items must be unworn, unused, and have original tags attached

Refund Type

Store credit issued via digital gift card

Final Sale Items

Not eligible for return or exchange

Processing Time

Returns processed within 3–5 business days after delivery

 

How to Start a Return

Returning an item is simple.

Step 1 — Request Your Return

Start your return request by contacting our team at
hello@modernandchicboutique.com

Please include your order number and the item you wish to return.

Step 2 — Ship Your Item Back

Place the item in a box or mailer along with your packing slip or order information.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Step 3 — Receive Your Store Credit

Once we receive and inspect the item, your store credit will be emailed to you in the form of a digital gift card.

Store credit never expires and can be used on anything in our store.

 

Return Eligibility

To qualify for a return, items must:

• Be returned within 14 days of delivery
• Be unworn and unused
• Have all original tags attached
• Be free of stains, odors, or damage

Items that do not meet these requirements may not be eligible for return.

 

Final Sale Items

The following items cannot be returned or exchanged:

• Items marked FINAL SALE
• Items returned worn, washed, or damaged
• Items returned without original tags

If you have questions before purchasing, we’re always happy to help.

 

Orders Placed Through Social Media

Orders placed through Instagram, Facebook, or TikTok checkout may be eligible for return within 30 days of delivery, according to the platform’s return policy requirements.

 

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us right away so we can make it right.

Email: hello@modernandchicboutique.com

Please include:

• Your order number
• A photo of the issue
• A brief description of the problem

Examples of damage include:

• Broken hardware
• Tears or rips
• Stains or marks on arrival

Normal characteristics such as minor wrinkles, loose threads, or strap tangling are not considered damage.

Return Address

MODERN + CHIC
1780 W Shields Ln
South Jordan, UT 84095
United States

We recommend keeping your tracking number until your return has been processed.

 

Need Help?

Our team is always happy to assist.

Email: hello@modernandchicboutique.com

Our goal is for you to feel confident shopping with Modern + Chic, and we’re here to help if you ever need it.