we want you to love your order! but if it doesn't work out, keep reading to find out if your item is eligible for return.
approved returns for orders placed on the website and app are for store credit only. no refunds are offered.
we want you to love your order! but if it doesn't work out, keep reading to find out if your item is eligible for return.
approved returns for orders placed on the website and app are for store credit only. no refunds are offered.
orders placed via our website + app:
returns must be requested and postmarked within 14 calendar days of the package's delivery.
orders placed via instagram, facebook, or tiktok:
Returns must be requested and postmarked within 30 calendar days of the package's delivery.
to be eligible for store credit:
items must be unworn and unused with tags still attached. items marked as "final sale" are ineligible for return.
- pack your item(s) inside a box or mailer and include your packing slip inside the package. we will need your order number, which is included on your packing slip, in order to process the return.
- send your item(s) to:
modern+chic
9270 s 500 w suite d
sandy, ut 84070
- we strongly encourage you to keep a tracking number for your return. this helps us keep better track of the package, and protects you should the courier lose or misplace it for any reason.
- once we have received the item(s) back, you'll receive a confirmation message to the email address we have on file with your store credit in the form of a store gift card. initial shipping charges are not returned with the exception of an item that arrived damaged. see our policy on damaged items below.
we’re so sorry! please let us know immediately after the package's delivery if you received a damaged item by emailing us at hello@modernandchicboutique.com. we want to make it right!
what qualifies as a damaged item?
- rips, tears, stains, or a broken item.
what doesn't qualify as damage?
- wrinkles, tangles, loose threads, etc.